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Reviews

View what our customers have to say about us!

Check out our reviews, sharing customer experiences that spotlight our commitment to service and creating satisfied customers. We value continuous feedback to improve our service and are excited about the opportunity to work with you.

4.3

Out of 5 Stars
Overall score based on 73 customer reviews.
5 Stars
46
4 Stars
15
3 Stars
4
2 Stars
2
1 Stars
6
Anthony Ciatto

The Storage America staff are always very helpful with all our needs.

The Storage America staff are always very helpful with all our needs. View Less

Ron Meltsner

Storage facility is good. Can't understand the constant rent increases

Storage facility is good. Can't understand the constant rent increases View Less

Chelsey Imports

Friendly staff. Clean. Safe.

Friendly staff. Clean. Safe. View Less

Chuck's Creation

All good service and maintenance

All good service and maintenance View Less

roberta powell

I have been with Storage America for seven years. The place is run very efficiently. It's clean and secure. The staff is polite friendly and will go out of there way to be of any help. I have no compl ... View More

I have been with Storage America for seven years. The place is run very efficiently. It's clean and secure. The staff is polite friendly and will go out of there way to be of any help. I have no complaints wish it was a little less expensive. I. guess you can't have it all View Less

Mannys XpressCargo

Great experience with this Storage America Co. Cubicles are clean and Staff are friendly. Highly recommended!

Great experience with this Storage America Co. Cubicles are clean and Staff are friendly. Highly recommended! View Less

Bill Smith

The rate increases exceed the percentage of property tax increases . I have compared the tax increases over several years .

The rate increases exceed the percentage of property tax increases . I have compared the tax increases over several years . View Less

Judy Balla

Very helpful & friendly manager & staff I have been using this facility for 23 years & very satisfied with It over many years

Very helpful & friendly manager & staff I have been using this facility for 23 years & very satisfied with It over many years View Less

Ian Kusinitz

What a team!! Great place safe and clean. Literally the best storage place on the island.

What a team!! Great place safe and clean. Literally the best storage place on the island. View Less

Emilee

very clean , the gentlemen in the office are extremely nice and very helpful ! Have used this storage before and currently been here for a while.

very clean , the gentlemen in the office are extremely nice and very helpful ! Have used this storage before and currently been here for a while. View Less

Darren Darin

Excellent storage facility. Friendly, helpful staff in the office. Clean and secure. Best I’ve used so far!! 5 stars out of 5! Exceeded my expectations.

Excellent storage facility. Friendly, helpful staff in the office. Clean and secure. Best I’ve used so far!! 5 stars out of 5! Exceeded my expectations. View Less

Jay Kim

It's a convenient and safe place to work

It's a convenient and safe place to work View Less

jules jivraj

Close to home, convenience, both the guys in the front desk Júlio and Herman are very nice people, and helpful too, hardworking guys, they are always there when help needed. I don’t have anything t ... View More

Close to home, convenience, both the guys in the front desk Júlio and Herman are very nice people, and helpful too, hardworking guys, they are always there when help needed. I don’t have anything to complain. Thank you so much for your help and Happy holidays. View Less

Walder Morales

Thanks Julio for the help.Appreciate the customer service.Highly recommend this storage

Thanks Julio for the help.Appreciate the customer service.Highly recommend this storage View Less

Marianna M.

i've had my stuff at Storage America for the past six or seven years. The staff is exceptionally caring and friendly, and I have never had a problem with...

i've had my stuff at Storage America for the past six or seven years. The staff is exceptionally caring and friendly, and I have never had a problem with... View Less

Carol Cannova

Excellent service. Both Julio and Herman are very helpful and they operate the business extremely professional.

Excellent service. Both Julio and Herman are very helpful and they operate the business extremely professional. View Less

May Young

Very friendly staff providing excellent service!

Very friendly staff providing excellent service! View Less

Robert Occhiuto

Both Julio and Herman,right from the courtesy call,I received,after an online reservation,that I made,through,my establishing an account and the first month,of my rental,and the upgrade,that I made,af ... View More

Both Julio and Herman,right from the courtesy call,I received,after an online reservation,that I made,through,my establishing an account and the first month,of my rental,and the upgrade,that I made,after that,these gentlemen have been exemplary as customer service representatives!Thank you,very much!! View Less

Eddie Hernandez

Julio was great help highly recommend them.

Julio was great help highly recommend them. View Less

Bill Gregory

Great place,excellent staff and good selection of units. Highly recommend to any one needing storage!!

Great place,excellent staff and good selection of units. Highly recommend to any one needing storage!! View Less

Pravin Bhasin

Good prices and convenient

Good prices and convenient View Less

Arthur King

Service, support and facilities are excellent!! I have a user at this site for many years and have recommended them to others.

Service, support and facilities are excellent!! I have a user at this site for many years and have recommended them to others. View Less

Teresa Parsloe

As always it's a pleasure to do business with Julio and Herman. They are both very knowledgeable and helpful.

As always it's a pleasure to do business with Julio and Herman. They are both very knowledgeable and helpful. View Less

James Shepherd

Excellent facility!!

Excellent facility!! View Less

Veronica C.

Very happy with everything there! Good service. Good customer service. I'd recommend it.

Very happy with everything there! Good service. Good customer service. I'd recommend it. View Less

Ed Franmel

Arranged a unit here for a relative who is moving but needs an indeterminate storage area for furniture. On visiting their facility I found it neat, clean and also very friendly and accommodating. The ... View More

Arranged a unit here for a relative who is moving but needs an indeterminate storage area for furniture. On visiting their facility I found it neat, clean and also very friendly and accommodating. The location on Denton Avenue allows easy truck and car entry. I found their rates lower than another facility in the area. It's built for summer and winter indoor storage. I would definitely reccomend checking this facility if you need storage space. A $12 monthly charge covers insurance, their is an initial one time $25 Admin fee. The second month's rental is free. There is some parking for cars around the exterior of the building, or on the street. View Less

Mauricio Zapata

Buen lugar para almacenar.

Buen lugar para almacenar. View Less

Top Reviewer

I see a lot of people gave this place low ratings. The staff was helpful. The location looks clean. The prices are more competitive then other similar businesses. I guess my main negative comment woul ... View More

I see a lot of people gave this place low ratings. The staff was helpful. The location looks clean. The prices are more competitive then other similar businesses. I guess my main negative comment would be that their carts are way too small. I brought in some mattresses for storage and it was a real struggle to get them upstairs. It really wouldn't take much for them to purchase one or two larger carts View Less

Ab Korine

Always open, and when not, there is a code to get in. People in the office are very nice and accommodating, and the place is always very clean

Always open, and when not, there is a code to get in. People in the office are very nice and accommodating, and the place is always very clean View Less

Liz Jordan

Consistent and courteous service; immaculate facility!

Consistent and courteous service; immaculate facility! View Less

Miguel Bordoy

ALWAYS CLEAN AND WELL MAINTAINED!

ALWAYS CLEAN AND WELL MAINTAINED! View Less

Alvaro Jaimes

They have good prices, good service and nice facility.

They have good prices, good service and nice facility. View Less

kubrick160

realy helpfull during these trying times.

realy helpfull during these trying times. View Less

Farid Aminzadeh

great storage facility, high garage doors, very clean, and friendly and helpful staff. They have helped me through this rough time during covid-19

great storage facility, high garage doors, very clean, and friendly and helpful staff. They have helped me through this rough time during covid-19 View Less

Christine Mazur

Little expensive

Little expensive View Less

Elissa Lyn Ettinger

I think it great

I think it great View Less

Elissa Lyn Ettinger momsbichons

I've been in many storage places but STORAGE AMERICA IS THE BEST Great heat and air-conditioning The staff is very helpful also

I've been in many storage places but STORAGE AMERICA IS THE BEST Great heat and air-conditioning The staff is very helpful also View Less

Satish Rapalli

Nice place and good staff

Nice place and good staff View Less

Amar Santhosh

It does what's advertised. It has storage. Don't expect more than that.

It does what's advertised. It has storage. Don't expect more than that. View Less